SunRay Saunas

Tiburon 4 Person Indoor Traditional Sauna HL400SN by SunRay Saunas

Regular price: Price: $3,596.00
Regular price: List Price: $5,394.00
Sale price: Price: $3,596.00
Unit price: per

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SKU: HL400SN

Description & Key Features

The Tiburon 4-person indoor traditional sauna is constructed of aged Canadian hemlock wood for a durable cabin with a natural appeal. Two tiered bench seating provides a great way to recline and enjoy the sauna in comfort. The 6.0 kW Harvia heater produces temperatures up to 170 degrees while the cask and spoon allow you to add water to the heater stones to get generate steam. Standard features include a thermo-hygrometer for displaying the humidity level, ergonomic seating for comfort and convenience, sand timer, interior lighting and ventilation system.

Constructed of natural Canadian Hemlock wood
6.0kW Harvia Heater
Ergonomic backrest for comfort and convenience
Tempered Glass door and window
Ventilation System
Cask and Spoon
Hygrometer/Sand Timer
Sauna weight: 599 lbs. Ships in 5 boxes
Dimensions: 69" x 63" x 79"
240V, 50/60HZ 30 AMP Dedicated Outlet Required
Easy at home assembly! Easy to install tongue and groove construction.
7 Year Structural Warranty - Guaranteed against defects in materials and workmanship for a full 7 years

Shipping & Returns

FREE SHIPPING!

Gross Weight: 599 lbs.

Order Confirmation: As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business says) we will process the charges and submit the order for shipment.

Order Shipment: If your order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at info@sunglowsauna.com

Unloading: This item will be delivered curbside only on a pallet by a freight carrier.

If you have any questions at all regarding the delivery process or assembly of your sauna, please contact us at info@sunglowsauna.com

Damages: Please inspect the packaging of your item(s) when they arrive. If you notice any damage, you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to info@sunglowsauna.com and we will process a claim on your behalf.

Cancellations & Refunds:

The purchaser has the option to cancel and return items to the seller, contingent upon the terms and conditions outlined in this policy. Responsibility for any loss incurred during the return, as well as shipping, handling, restocking, and associated fees, rests with the purchaser, as detailed in this policy. Orders must be cancelled within 24 hours of purchase, and returns must be initiated within 30 days of delivery.

The seller retains the right to decline refunding any deposit or payment, or to cancel any outstanding payment until the seller: a) receives the goods, b) inspects the goods, and c) at the seller's discretion, verifies the goods are undamaged. Refunds will be issued within 5 business days after the product is returned to the warehouse and inspected.

Returned items must be in their original packaging. The seller may decline to refund part or all of any payment, or cancel payment if the buyer fails to fully comply with the terms and conditions of this policy.

Shipping, handling, and restocking fees apply to all cancelled orders and returned goods, including: a) storage fees and routing costs, b) a 20% handling and restocking fee of the total purchase for each sauna, c) all shipping costs to and from the seller, and d) obtaining a return merchandise authorization (RMA) number from the seller. Failure to obtain the RMA number will result in the seller not accepting the return shipment, and the buyer will be responsible for all associated costs and fees. These costs and fees, as determined by the seller, must be paid by the buyer upon demand.

100% Price Match Guarantee

We work very hard to ensure that we offer the absolute best prices online. If you find another online store that offers a lower price than us within six months of your purchase date please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering. If you find that our own website has a lower price for the same item you have ordered within six months of your purchase date will refund the difference as well.

To request your partial refund simply e-mail us a link to the same product on our website, or on our competitor's website within six months from the date of your order and we will process the credit accordingly.

Our 100% Price Guarantee has some limitations:

· You must purchase the item from our website before requesting your Price Match Guarantee

· Promotions such as rebates and buy one, get one free offers are not eligible

· The item must be in stock on the competitor's website

· The competitor must be an online store, they may not have a retail location

· The website can not be a discounter or auction website (ie; eBay, overstock, etc..)

· The competitor must be an Authorized Retailer of the product in question

· The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

Warranty

SunRay Saunas carry a 7/1 Warranty against defects in materials and workmanship. For warranty claims, please contact our warranty claim department

The 7-Year SunRay Warranty covers the structure of the sauna which includes the wooden sauna cabin and all glass parts. All parts including electronic parts and heaters have a 1-Year Warranty.

SUNRAY SAUNAS

Attn: Claims Department
2501 Glen Center Street
Richmond VA 23223

FAQ

Q: Is assembly of the sauna difficult?
A: Not at all! An indoor traditional sauna is easily assembled by two adults. The typical assembly time is 1 hour. No special tools are required for the sauna to be assembled.

Q: How is my sauna packaged and shipped?
A: All traditional saunas are shipped via truck freight with curbside and lift-gate delivery service unless otherwise specified. Our traditional saunas and steam saunas are shipped on a wooden pallet with removable bracing to protect the sauna boxes. Please contact us if you have special requirements for delivery. The trucking company will call you to schedule a delivery appointment.

Q: How do I clean my sauna?
A: Your home sauna should be cleaned a minimum of every 3-4 months or more frequently depending on usage. To clean the interior of your sauna, use a mixture of baking soda and water (3 teaspoons baking soda to 1 gallon of warm water). Using a clean towel, wipe down the interior of the sauna focusing on where sweat accumulates. Let the area dry with the sauna door open. Use a standard ammonia-based glass cleaner to clean the sauna doors and windows.

Q: What is the operating temperature for this sauna?
A: Our indoor traditional saunas have a maximum operating temperature of 170 degrees Fahrenheit. The normal operating range is 160-170 degrees Fahrenheit. The average heating time for traditional home saunas ranges between 30-45 minutes depending on the room temperature, size of the sauna and the heater type.

Q: What are the electrical requirements for this sauna?
A: Indoor traditional saunas require a dedicated 240V circuit in order to accommodate the high heat output of the heater. Please reference the product specification sheet to determine the specific requirements for your sauna. Indoor traditional saunas for the home come with a power cord attached to the heater. The power cord does not have a plug. It is designed to be hard-wired into a junction box or you can put a plug on the end of the power cord. Please note that the power requirements differ by sauna model. Consult your traditional sauna user manual for the specific power requirements.

Q: What about ventilation?
A: Indoor traditional saunas are equipped with an air vent in the ceiling. This air vent is designed to help circulate heat throughout the sauna during the heat up phase and to allow moisture to leave the sauna if you are adding humidity and using it as a steam sauna. The sauna cabin air vent also allows you to lower the sauna temperature without opening the door if the temperature inside the sauna becomes too hot.

Q: How should my sauna be placed?
A: All indoor traditional saunas are equipped with either a wall mounting bracket or cradle for the heater to sit it. DO NOT place the sauna heater directly on the floor as it could become a fire hazard. The sauna must be elevated off the floor to create air flow through the heating elements. You need at least 3-4 inches between the top of the home sauna and the ceiling. This allows the electrical components on the top of the sauna to receive the appropriate amount of air flow.

Q: Does this sauna come with heater stones?
A: Our indoor traditional saunas come with heater stones that set on top of the heater elements. The heater stones are used to help radiate heat throughout the sauna and can be used to create humidity inside the sauna. DO NOT pour excess water on the heater stones as it will cause damage to the heater. To create humidity in the sauna, simply drizzle a small amount of water over the stones once they are hot.